European Certified Auto Parts
Shipping Policy
hipping Policy for Auto Parts
At [Your Company Name], we strive to fulfill your orders quickly and efficiently. Please review our shipping policy below:
Processing Time:
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be shipped on the next business day.
Shipping Methods & Delivery Times:
- We offer various shipping options, including standard, expedited, and overnight delivery.
- Estimated delivery times vary based on the shipping method selected and your location:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-4 business days
- Overnight Shipping: 1 business day
Shipping Costs:
- Shipping rates are calculated based on the size, weight of the order, and delivery location.
- Free shipping promotions may apply for orders over a certain amount. Please check our current offers.
International Shipping:
- We ship internationally. Additional customs fees, duties, or taxes may apply and are the responsibility of the customer.
- Delivery times for international shipments may vary.
Tracking & Notifications:
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can track your shipment online and monitor the delivery status.
Refund Policy
Refund Policy for Auto Parts
At European Certified Auto, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer the following return and refund policy:
Returns:
- Returns are accepted within 30 days of the purchase date.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received.
- Customized or special-order parts are not eligible for return unless defective.
- Refunds will be issued to the original payment method after the returned item has been inspected and approved.
- Shipping costs are non-refundable unless the return is due to an error on our part.
- If the item is found to be defective or damaged upon arrival, please contact us immediately for a replacement or full refund.
Cancellation / Return / Exchange Policy
Process:
- To initiate a return, please contact our customer service team at [Contact Information] with your order details.
- Once the return is approved, you will receive instructions on how to send the item back.
Exchanges:
- We also offer exchanges for different parts or products if the original item is defective or incorrect.
Thank you for choosing [Your Company Name]. We are committed to providing quality auto parts and excellent customer service.